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Frequently Asked Questions


Moda Kend is a reliable e-commerce platform with over 40,000 products operating in Turkey and Germany. We offer original branded products in the categories of women's and men's fashion, jewelry, bags, and accessories.


Yes! Moda Kend works exclusively with authentic brands. Your orders are shipped directly from the brands' warehouses and are backed by an authenticity guarantee.


All orders within Turkey and Germany are usually delivered safely within 7 working days, depending on the location.


Yes! Products purchased from Moda Kend can be returned or exchanged within 15 days of receipt. The return process is quick and easy. Our customer service team will support you every step of the way.


Once your order has been shipped, you will receive a tracking number. You can use this to easily track the status of your delivery via the tracking page on our website.


For a secure shopping experience, Moda Kend offers various payment methods: Credit card EC/debit card Digital payment systems All payments are protected by an SSL-certified system.


We currently deliver within Turkey and Germany.

We plan to supply other countries soon.


All order and billing information can be easily found in the “My Orders” section after you have logged into your account.


You can contact us anytime! We'll answer your questions via live chat, the contact form, or email.

We're here for you 24/7. 🤍

By registering with Moda Kend or subscribing to our email newsletter, you'll be the first to receive information about current promotions and exclusive discounts in your shopping cart!

Women's fashion Men's fashion Jewelry and accessories Bag models Trendy products of every season and exclusive designs - all in one place!

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